Rob Jurcik

Rob Jurcik has extensive experience in customer care operations and management, with over a decade at Insulet Corporation, where roles have included Senior Director of E2E CX Strategy & Operations and Director of Global Process Management. Responsibilities have encompassed developing Knowledge Management programs and streamlining customer care operations. Additionally, Rob has owned Techsulting, Inc. since 2005, demonstrating entrepreneurial skills. Previous positions at Biogen Idec included Senior Analyst in Call Center Technologies, focusing on the design and implementation of call center products. Rob's early career featured roles at Arthur D. Little, including Lotus Notes Administrator. Rob holds a Bachelor of Science degree in Management from Bentley University.