Jeff Ervin

Jeff Ervin is an experienced Lead Application Support Engineer with a background in supporting various platforms such as WFN and SaaS HCM\HRIS\HRMS. With a Bachelor's degree in Operations Management & Information Systems, Jeff has a proven track record of providing technical direction and support to teams, resolving escalated client issues, and managing projects efficiently. Jeff has demonstrated proficiency in data analysis using tools like Splunk Enterprise, SQL, and Toad Data Point.