Tia Nelson is an experienced technical writer with a diverse background in the field, currently serving as Lead Technical Writer at Insurity since August 2020, where responsibilities include team leadership, mentoring, and technical expertise in software and products. Prior roles include Senior Technical Writer at Epic-Premier Insurance Solutions and various technical writing positions at Ledgent, PhoenixNap, CWIE, CCBill, Compass Bank, and Convergys Corp, as well as technical support roles at KEANE and First Data Corp. Tia Nelson has also contributed to documentation projects including User and Integration Guides and has skills in automation tasks and documentation template management. Educational credentials include attendance at Arizona State University and Johnston High School.
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