Veronica Chavez currently serves as the Director of Customer Success at Insurity, managing a team that supports over 100 customers and implements strategies to enhance customer experience through health tracking and performance measurement. Prior to this role, Veronica held the position of Customer Success Executive at Insurity, focusing on service delivery and client satisfaction within a large commercial lines portfolio. With experience at DXC Technology as a Business Process Operations Supervisor and a solid foundation in project management and customer service from Citizens Property Insurance Corporation, Veronica has developed a strong expertise in team management, client relations, and strategic growth initiatives. Veronica holds a Bachelor of Science in Social Sciences with a minor in Management from Jacksonville University.
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