Wendy O'Brien is an accomplished professional with extensive experience in roles focused on customer experience and operations management. Currently serving as Associate Vice President of Premium Support and Director of Customer Experience at Insurity since August 2021, Wendy previously held various leadership positions at MAPFRE from December 1997 to August 2021, including Sr. Manager of Data Operations & Process Management. Wendy's earlier career includes roles like Sr. IT Business Applications Manager and Creative Services Office Manager at Crabtree & Evelyn. Wendy holds a Bachelor's degree in Business Administration and Management from Becker College, completed between 1998 and 2005.
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