Carlos Lopez

Carlos Lopez has extensive experience in the IT industry, spanning over 14 years.

In their most recent role as Head of Managed Services at Inswitch, they are responsible for overseeing the management of services provided to clients.

Prior to this, Carlos served as an IT Project Manager at SCI Distribution, where they successfully analyzed, designed, and implemented IT solutions for customers in North America and the Middle East. Carlos led the development of order management applications and exceeded customer expectations.

Carlos also worked as an IT Manager at S&A SERVICIOS Y ASESORIAS AND SERVIESPECIALES, where they defined and executed IT and digital transformation strategies. Carlos utilized SCRUM and hybrid practices to lead IT projects and ensured compliance with policies and procedures related to IT, information security, and data privacy and protection.

At KALM CONSULTING, Carlos held the position of IT Project Manager and Consultant. Carlos provided advice and support to companies in planning and executing their digital transformation projects. Carlos also conducted training programs in digital transformation, project management, leadership, and information security.

Carlos gained experience as an IT Manager at Contactar Microfinance, where they defined IT strategic planning and budgeting, led the implementation of digital transformation projects, and ensured the availability and security of IT infrastructure and management systems.

Carlos also served as an IT Manager and IT Project Manager at EL PAIS, where they were responsible for strategic planning, budgeting, and the development and improvement of IT services and operations. Carlos led digital transformation projects and conducted feasibility analyses for new projects.

Carlos started their career as an IT Project Manager at EMCALI EICE ESP, where they proposed, analyzed, and implemented innovative IT services. Carlos also improved business processes through feasibility analyses of high-impact projects.

Lastly, Carlos worked as an IT Manager at Connective BPO, where they led the administrative and operational staff to ensure customer satisfaction and campaign profitability. Carlos achieved a 20% increase in sales and a 20% decrease in costs.

Throughout their career, Carlos has demonstrated their expertise in IT project management, digital transformation, information security, and leadership. Carlos has successfully implemented IT solutions, improved operational efficiency, and provided valuable consultancy services.

Carlos Lopez's education history is as follows:

- From 2001 to 2006, they attended Pontificia Universidad Javeriana and obtained a degree in Ingeniería de sistemas (Systems Engineering).

- In 2008-2009, they pursued a specialization in Gerencia de Informática Organizacional (Organizational IT Management) at Universidad ICESI.

- In 2014-2016, Carlos enrolled in Universidad ICESI and earned a Maestría en Administración de Empresas (MBA) degree with an emphasis on Planeación Estratégica (Strategic Planning).

- In 2015, they attended George Mason University for International Business Strategy, with a focus on Administración y gestión de empresas (Business Administration and Management).

- Carlos also completed several online certifications, including Digital Transformation: Leading People, Data & Technology from the University of California, Berkeley in 2019 and Business Analytics from Wharton Online in 2019-2020.

- Notably, they attained various other certifications from different institutions, such as cybersecurity, project management, scrum, IT ethics, and more. These certifications demonstrate their ongoing commitment to professional development and expanding their skillset.