Joel A.

Joel A. is an accomplished Customer Success Manager at Intact Technology, focusing on fostering digital evolution for customers through integrity and empathy. Previously, Joel held positions at IFS assyst as an Installed Base Account Manager and at IFS as Director of Customer Success, managing substantial enterprise accounts and ensuring customer satisfaction. Joel's experience also includes roles at Micro Focus, where responsibilities encompassed presales solutions architecture and customer success management. At Sentara Healthcare, Joel served as System Architect - Integration, overseeing operational support and integration of security systems, and played a key role in enterprise web security migration projects. Joel holds a Bachelor’s Degree in Business Administration and Management from Strayer University and an Associate's Degree in Computer Electronics Technology.