Viktoria Gradwohl, BSc, has a diverse background in customer service and technical support, starting as a General Service Center Agent and later as a Technical Service Center Agent at A1 Telekom Austria AG, where Viktoria provided assistance with billing issues and specialized in resolving technical challenges related to internet and IP services. Currently, Viktoria serves as an Implementierungsspezialist at Intact, following the role of SDQA Manager at Netconomy. Viktoria's educational credentials include a Bachelor of Applied Science in Information Management from FH JOANNEUM and ongoing Master’s studies in Software and Digital Experience Engineering and IT und Wirtschaftsinformatik at FH JOANNEUM and FH CAMPUS 02, respectively. Additionally, Viktoria participated as a student in the European Innovation Academy.
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