Bernard Leroux is a senior advisor in workforce planning at Intact, where they apply their extensive expertise in performance analysis and client contact centers. Previously, they held senior advisory roles at Banque Nationale du Canada from 2011 to 2019, focusing on performance and workforce management. Bernard also gained experience at Reliance Protectron and Bell Canada before earning a Bachelor's degree in Administration and Business Management from Université du Québec à Montréal.
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