Emily MacGowan currently serves as the Manager of Operational Performance at Intact, a position held since May 2017, and has held various roles including Unit Manager for both the Quebec and Ontario Customer Service Units. Emily's experience at Intact includes a secondment as the Manager for Specialty Lines Conversion post-RSA acquisition and multiple underwriting positions specializing in Excess Property. Prior professional experience includes serving as the Director of Finance and Operations for the Bishop's University Students' Representative Council and internships in Human Resources at PyroGenesis Canada and Puma. Emily holds a Chartered Insurance Professional designation from the Insurance Institute of Canada and a Bachelor of Business Administration in Accounting and Finance from Bishop's University.
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