Ibrahim Jama

Ibrahim Jama is an experienced professional in the insurance and project management sectors. Currently serving as a Claims Adjuster at Intact, responsibilities include providing consultative support to clients regarding claims management, resolving complex issues, and ensuring clients understand the claims process. Previously held the position of Customer Service Representative in the Claims Department, addressing customer inquiries and managing sensitive information. Earlier in the career, Ibrahim contributed as a Project Delivery Officer at CGI, involved in coordinating change requests and financial analysis for government and health sector projects. Currently pursuing a Chartered Insurance Professional designation from the Insurance Institute of Canada, complemented by a Bachelor of Commerce degree in Information Technology Management from Ryerson University.