Jana Thorne

Jana Thorne, MBA, is currently the Manager of Change Management at belairdirect, part of Intact Financial Corporation, where they manage marketing digital platforms with a focus on growth and SEO performance. They previously served as Senior Manager of Digital Customer Experience at Johnson Insurance, overseeing a team dedicated to enhancing digital customer experiences. Jana also held significant roles in government as a Senior Systems Business Analyst and Product Owner, driving digital strategies and client engagement initiatives. They began their career with a work term as a Market Researcher and have developed a strong foundation in research and project management throughout their extensive professional journey. Jana holds a Master of Business Administration from Memorial University of Newfoundland, where they achieved a 4.0 GPA.