Lace Flannery-Guy is a seasoned professional with extensive experience in the insurance and customer service industries. Since September 2016, Lace has held the position of Senior Analyst and Logistics Coordinator at Intact, where responsibilities include coordinating training activities, managing reports, and supporting stakeholder collaboration. Prior to this role, Lace served as an Analyst of Customer Experience and an Underwriter-Commercial line-automobile, focusing on risk analysis, broker support, and business growth initiatives. Lace's earlier experience at Assurances Banque Nationale included roles as an Insurance Agent in Sales & Business Development and Customer Service, where skills in relationship management and sales strategy were developed. Academic credentials include a Bachelor of Commerce degree in Organizational Behaviour and Entrepreneurship from McGill University.
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