Latoya M.

Latoya M. is a Chartered Insurance Risk Manager with over 14 years of experience specializing in multi-line claims management, analysis, and risk evaluation. Currently, Latoya serves as a Director at Genesis Insurance Brokers Limited and previously held the position of Claims Manager at TDC Insurance Company Limited, where they developed key operational strategies and improved customer retention. Latoya has also held roles at Intact and ICWI Limited, enhancing their expertise in claims processing and underwriting. They are pursuing a Bachelor of Science in Management Studies and multiple advanced insurance certifications through the Chartered Insurance Institute and the Insurance Institute of Canada.