Olivia Dumail is a seasoned professional with over 13 years of customer service experience and expertise in retail, having held various roles including Agent d’indemnisation at Intact and Aide souscripteur aux entreprises. They served as Coordinatrice des communications at RESO People Inc., where they developed internal and external communication plans and coordinated social media campaigns. Olivia also has a strong background in customer relations from positions at Enterprise Holdings and DERYtelecom. They hold a Brevet de technicien superieur in Management des unités commerciales and a Baccalauréat in Commerce from Campus du Lac. Currently, Olivia continues to contribute to the insurance sector with Intact.
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