Pan Xie

Pan Xie is a Senior Service Designer at Intact, where they focus on creating omni-channel experiences for CCaaS solutions. They have previously served as a Strategist at AKQA and BBDO Worldwide, developing consumer-focused strategies across various industries. Pan has also contributed as a consultant for a venture project at OCAD University, linking creatives with AI companies. With internships at firms like Deloitte Digital and OC&C Strategy Consultants, they have built a robust foundation in customer experience strategy and service design. Pan holds a Master's degree in Strategic Foresight and Innovation from OCAD University.