Samiksha Pathak

Samiksha Pathak has extensive experience in the insurance and operations sectors. Currently, Samiksha serves in dual roles at Intact as a Call Quality specialist and Quality Claims Analyst since April 2023. Prior to this, Samiksha worked at belairdirect as an Insurance Advisor from January 2020 to April 2023, and held the position of Senior Service Manager at Wipro Digital Operations and Platforms from January 2019 to November 2019, where responsibilities included project management and people management. Previous roles include Assistant Manager at Capgemini, where Samiksha focused on team effectiveness and employee inquiries, and various positions at Aon and Convergys India Services, emphasizing benefits management and call monitoring. Samiksha holds a degree in Chemistry (Hons) from Delhi University, completed between 2003 and 2006.