Yerin You

Yerin You is a skilled professional in customer success and quality assurance, currently serving as a Senior Customer Success Specialist at Intaker, where Yerin manages a diverse portfolio of over 500 SMB clients, achieving an exceptional churn rate of 1%. Prior experience includes a role as a Consulting Analyst/QA Lead at Qvest.US, where Yerin led a QA team and optimized testing processes, reducing costs by 40%. At the UCLA Center for Korean Studies, Yerin improved the Visiting Scholars application process, significantly enhancing efficiency. Yerin holds a degree in Mathematics/Economics with a specialization in Programming from UCLA.