Janmichael Sousa

JanMichael Sousa serves as a Senior Business Systems Analyst in Professional Services at Intapp since November 2021, playing a key role as the Technical Owner of OpenAir PSA and leading system integrations, design, and enhancements. Previous experience includes Systems Manager for OpenAir at ConcertAI, where JanMichael managed onboarding, payroll configurations, and professional services metrics, as well as Operations in Professional Services at SevOne, focusing on financial metrics and process improvements. JanMichael's career began at UL, managing professional services operations for a Life Science course library and overseeing course narration projects, following early roles in project and account management at Krell Advertising. JanMichael holds a BA in American Studies from Rider University.