Joel Whitman is an experienced product support professional currently serving as a Product Support Manager and Team Lead of Product Support at Intapp since February 2019. In this role, Joel performs troubleshooting and quality assurance to address escalated issues, while also setting customer expectations regarding resolution and workarounds. Prior to Intapp, Joel worked at AvidXchange, Inc. as a Senior Technical Support Specialist, where assistance was provided to clients in troubleshooting SaaS applications. Experience also includes positions as Area Manager at Network Communications, overseeing staff and network troubleshooting, and Communications Technician at IES, focusing on installation and maintenance of systems for government facilities. Joel's educational background includes studies at Central Piedmont Community College and the Naval Air Technical Training Center.
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