Jennifer Rule is a customer experience and strategic operations leader with over 20 years of leadership experience. Currently serving as Assistant Vice President at ECFMG, they design and lead initiatives in quality improvement and business transformation, while focusing on optimizing processes and coaching high-potential leaders. Jennifer has previously held roles such as Director of Quality Improvement and Senior Manager of Credentials Services, where they significantly enhanced operational efficiency and employee development. They earned a Master’s degree in Adult Education and Organizational Leadership from Drexel University, graduating summa cum laude.
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