Richard Caiban is a skilled IT professional with extensive experience in technical support and project engineering. Currently serving as a Project Engineer and Technical Support Engineer at Integrated Computer Systems, Inc. since February 2016, Richard has expertise in onsite support, software installation, network monitoring, and hardware repairs, including laptops, desktops, and printers. Prior to this role, Richard worked as a Desktop Support Engineer at Ng Khai Development Corporation from June 2012 to September 2015, where responsibilities included providing Level 1 support, maintaining IT inventory, and ensuring the resolution of technical issues. Richard holds a Bachelor's degree in Computer Technology/Computer Systems Technology and a Bachelor's degree in Industrial Technology/Technician from Cebu Technological University.
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