Michael Bates

Michael Bates is an accomplished professional with extensive experience in operations and technology management. Currently serving as the Vice President of Operations at Integrated Network Concepts since December 2020, Michael oversees the Network Operations Center and back-office functions related to customer agreements and operational processes. Prior roles include Director of e-Commerce Solutions at Safe-Guard Products, where responsibilities encompassed development and support for e-Commerce websites, and IT Director of Dev Ops at Asurion, focusing on various web technologies. Michael also held positions such as Software Development Manager at the Warranty Corporation of America and IT Director at John H. Harland, managing eCommerce development teams for clients in the telco and retail sectors. Michael holds a Bachelor of Business Administration degree in Computer Information Systems from Georgia State University.