Francis Fernandes

Francis Fernandes is a Senior Manager of Operations at Integreon Managed Solutions, where they have been since 2005. In this role, they manage client expectations and team performance, ensuring operational excellence and adherence to SLAs. Prior to this, they held positions at Dynamic Digital Controls as a Programmer, Intelenet Global Services as a Senior Customer Service Associate, and DNC as a Business Transcription Editor. Francis earned their Bachelor of Science in Chemistry from National College and is currently pursuing a PGCBM at XLRI Jamshedpur.