William Russell has extensive experience in customer engagement and business analysis, currently serving as the Customer Engagement Team Lead and Customer Success Lead, as well as previously holding the position of Senior Business Analyst, Customer Operations at IntegriChain since March 2018. Prior experience includes roles as a Project Business Analyst and Business Analyst at DaVita Inc. from July 2015 to March 2018, and as an Appeal Management Coordinator at Executive Health Resources from August 2011 to July 2015. William Russell holds a Bachelor of Applied Science degree from Albright College and an Associate’s Degree in Information Technology, Technical Support from Delaware County Community College, earned in 2015.
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