Jason Emerson is an experienced IT Support Specialist with a strong background in managing complex endpoint, identity, infrastructure, and networking issues across diverse client environments. Currently serving as an IT Support Specialist III at Integris since June 2025, Jason operates as a senior Tier 3 escalation engineer, supporting over 500 client environments and 50,000–60,000 endpoints. Previously, Jason worked at TechMD from June 2019 to December 2025, taking on multiple roles including Technical Lead and IT Support Specialist III, where responsibilities ranged from overseeing senior escalation engineering to providing guidance and support to junior engineers. Earlier career experience includes serving as a Provisioning Engineer and Support Desk Technician at The Network Pro, where Jason contributed to standardizing workstation deployment processes and delivering frontline support for end users.
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