Michelle Piemonte is an experienced leader with a successful 20-year history in the telecommunications and MSP industries. They have held various roles, including Vice President of Billing and Collections at TPx Communications, Director of Account Management at CloudCall, and Senior Project Manager at Thrive, demonstrating expertise in project management, customer success, and process improvement. Michelle holds a BSBA in Management and Marketing from the University of Massachusetts at Lowell and currently serves as Vice President of Business Operations at Ribo Music and Vice President of Customer Success at SFE Partners. They are committed to mentoring and leading teams to achieve strategic goals and enhance operational efficiency.
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