Integrity Indonesia, established in 2001, provides reliable fraud prevention, detection, and investigation services to organizations across Southeast Asia and beyond.

Our services include Employment Background Screening, Due Diligence, Brand Protection, Whistleblowing Systems, Mystery Shopping, Insurance Claim Investigations, and other risk intelligence solutions designed to help organizations make informed decisions and protect their operations.

Integrity Indonesia operates in accordance with internationally recognized standards and professional best practices. Our credentials include:
- PBSA® Background Screening Organization Accreditation Program (BSOAP)
- ISO 9001:2015 – Quality Management System
- ISO 27001:2022 – Information Security Management System
- ISO 37001:2016 – Anti-Bribery Management System
- Mystery Shopping Professionals Association (MSPA) Asia Pacific Member

These certifications reflect our commitment to quality, information security, ethical business practices, and professional integrity in every engagement we undertake.

Integrity Indonesia

This office likely focuses on data-driven solutions, product development, and client account management in a collaborative environment.

Jalan RS Fatmawati Raya 57-B

Edouard Helfand

This department conducts evaluations of customer service and product quality through undercover shopping experiences.

Mystery Shopping

This department is responsible for managing and nurturing relationships with key clients to drive sales and ensure customer satisfaction.

Account Management

This department manages office operations and provides support to ensure efficient organizational functioning.

Administration Services

This department focuses on identifying growth opportunities and fostering partnerships to enhance product and application development.

Business Development

This department focuses on creating user interfaces and instructional materials to enhance user engagement and learning outcomes.

Design and Development

This department conducts assessments and inquiries in various field environments to gather information and support decision-making.

Integrity Indonesia

Org chart

Teams

Mystery Shopping

Account Management

Administration Services

Business Development

Design and Development

Field Investigation

Offices

Integrity Indonesia

Org chart

Teams

Mystery Shopping

Account Management

Administration Services

Business Development

Design and Development

Field Investigation

Offices

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