Diego Santos is a seasoned professional in IT service delivery management with extensive experience across various organizations. Currently serving as Service Delivery Manager at Integrity360 since April 2024, Diego previously held the role of Information Technology Service Delivery Manager at Asta, where responsibilities included project forecasting, best practice delivery, stakeholder management, and enhancing customer satisfaction. Prior positions include IT Service Delivery Manager for APAC, Middle East, and Africa at Matthews International, as well as roles in technical support and IT analysis at PrinterCorp, Conselho Regional de Contabilidade do DF, and Fortium. Diego possesses a strong educational background in information technology, including an Advanced Diploma of Information Technology Project Management and certifications in Prince2 Agile.
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