Amanda Soares has over nine years of experience in customer service, focusing on operational enhancement and elevating customer experiences. In their current role as a Customer Success Manager at Bry, they have structured and led client success operations, developed processes, and implemented management tools. Previously, they served in various roles, including team leadership in support services and as an analyst, where they emphasized efficiency and customer relationship management. Amanda holds a Master's in Knowledge Management and an MBA in Project Management from Descomplica Faculdade Digital.
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