Omar Refaat

Omar Refaat is a passionate and results-driven Recruitment Lead at INTELCIA, with extensive experience in managing end-to-end talent acquisition processes within the telecom call center industry. Omar leads a dynamic team of recruiters, focusing on innovative hiring strategies to attract top talent and enhance candidate experience. Previously, Omar held roles as a Human Resources Recruiter and Skills Evaluator at UX Centers, where responsibilities included sourcing qualified candidates and preparing performance reports for management. Earlier in the career, Omar gained customer service experience, effectively managing communication with customers while ensuring satisfaction and operational efficiency. Omar holds a Bachelor of Science degree in Physics from Tanta University.