INTELCIA is a major player in Customer Service Outsourcing. Present in 8 countries, across 25 sites, they provide a global onshore and offshore service that meets the challenges of globalization and multi-service expertise, covering the entire customer relationship management value chain.

Outsourcing

INTELCIA

INTELCIA's headquarters in Casablanca, Morocco

Casablanca 4 serves as a key hub for client services and commercial leadership in the region.

Casablanca 4

This department ensures that products meet established quality standards and specifications.

Quality Control

This department focuses on providing assistance and guidance to customers, ensuring their inquiries and concerns are addressed effectively.

Customer Support

This department focuses on managing client interactions, addressing inquiries, and providing support to enhance customer satisfaction.

Customer Service

This department oversees and optimizes organizational processes to ensure efficient day-to-day operations.

Operations Management

This department manages employee relations, recruitment, benefits, and overall workforce development.

Human Resources

This department manages the processes of attracting, selecting, and hiring candidates to fulfill organizational staffing needs.

Recruitment Services

This department provides expert assistance and guidance on technical issues and customer support.

People (11)

Jobs (0)

Other teams

Customer Support

Customer Service

Operations Management

Human Resources

Recruitment Services

Technical Support