Cody Gonsalves is an experienced professional with a diverse background in product management, customer service, security, and functionality testing. Currently serving as a Product Owner and IT Functional Analyst at Intelcom | Dragonfly since October 2022, Cody has successfully managed customer service teams, implemented strategies, and supervised daily operations. Prior experience includes leading security teams at XGuard and ensuring quality assurance for video games as a Functionality Tester at PTW. Cody's managerial skills were developed during tenure as a Fast Food Restaurant Manager at McDonald's. Academic qualifications include a Web Development Bootcamp from Concordia University and studies at CEGEP - John Abbott College.
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