Maxime Michaud currently serves as the Director of Operational Training and Project Implementation Director at Intelcom | Dragonfly, where responsibilities include driving strategic initiatives in last-mile delivery and creating transparent implementation plans. Previously, Maxime held the role of Director of Operational Excellence, focusing on establishing standard operating procedures and aligning operational objectives with business goals. Prior to Intelcom, Maxime worked as an Account Manager at Orange Capital Inc., managing private mortgage portfolios and achieving a consistent 12% return on investment for shareholders. Maxime also gained experience as Station Manager and Operations Supervisor at Intelcom Express, overseeing efficient delivery operations and ensuring high on-time delivery rates. Maxime holds a Bachelor's degree in Distribution Networks from Université de Moncton and a Diploma in Logistics and Transportation from Collège communautaire du Nouveau-Brunswick.
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