Jorge Ortega is an accomplished telecommunications professional with extensive experience in advanced communications engineering and VoIP solutions. Currently serving as an Advanced Communications Engineer at IntelePeer since June 2019, Jorge specializes in Sonus SIP Trunk support, troubleshooting for CPaaS/SMS, and customer interconnections. Previous positions include Engineer Support at Celerity Telecom, where responsibilities encompassed Vicidial configuration, sales proposal preparation, and training. Jorge's background also includes roles as a Telecommunications Engineer at Genesys Telecommunications, VoIP Specialist at Telmex USA, and VoIP Engineer at Cima Telecom, showcasing a solid foundation in VoIP technologies, soft switch administration, and network operations acquired throughout a career that began in 2000. In addition, Jorge holds a CCNA certification from M-DCPS The English Center.
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