We are a professional service focused business and work on behalf of some of the biggest brands in the UK. We provide all industries with full service, omnichannel and contact centre support. Using our dedicated, experienced and

Outsourcing

Intelling

Intelling's headquarters in Manchester, United Kingdom

This department oversees the management and support of IT infrastructure and operational functions.

Infrastructure and Operations

The Sales and Customer Engagement team at Intelling is responsible for driving revenue growth through proactive sales strategies and exceptional customer support. They engage with clients to understand their needs, provide tailored solutions, and ensure a seamless onboarding experience. This team utilizes their expertise to enhance customer satisfaction and foster long-term relationships with key brands across various industries.

Sales and Customer Engagement

This department focuses on driving revenue through the management and execution of sales strategies and customer engagement.

Sales Department

The Human Resources and Recruitment team at Intelling focuses on attracting, hiring, and retaining top talent to support the company's growth and service excellence. They handle the end-to-end recruitment process, develop HR policies, and foster employee development and engagement to ensure a thriving workplace culture that aligns with the company's professional service ethos.

Human Resources and Recruitment

The Technical and Compliance team at Intelling ensures that all operational processes meet regulatory standards while maintaining high-quality service delivery. This team, led by the CTO and Head of Compliance, focuses on implementing best practices in information security, conducting quality assurance assessments, and fostering a culture of compliance across the organization. Their efforts bolster client trust and safeguard sensitive information in a dynamic service environment.

Technical and Compliance

The Leadership Team at Intelling drives the strategic vision and operational excellence of the company, overseeing its professional service offerings and ensuring alignment with client needs across various industries. This team, consisting of the CEO, CFO, and CTO, collaborates to enhance service quality, increase operational efficiency, and foster innovation in omnichannel and contact center solutions, ultimately positioning Intelling as a leader in the market.

Leadership Team

The Marketing and Branding team at Intelling is responsible for developing and executing strategic marketing initiatives to enhance brand visibility and drive client engagement. This team leverages data-driven insights and performance marketing tactics to optimize campaigns across multiple channels, ensuring that the company's services resonate with target audiences. They work collaboratively with other departments to foster business growth and strengthen partnerships with major UK brands.

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Other teams

Sales and Customer Engagement

Sales Department

Human Resources and Recruitment

Technical and Compliance

Leadership Team

Marketing and Branding