James Neild

James Neild has over twenty years of professional experience in the fields of technical support, operations, sales, and software engineering. In 2021, they began working as a Technical Support Engineer II for IntelliShift, a platform powered by open API, predictive analytics, machine learning, and AI. James also began working as a Technical Support Manager for Cahoot, a team of rebels rewriting the rules of fulfillment, and as CLS Application and Package Support for Kyndryl. In 2020, they worked as an Operations Analyst and Technical Support for IBM. From 2017 to 2021, they worked as a Sales Operations IoT Deployment Manager and a Technical Services Manager for Genius Suite IoT Solutions at Kitchen Brains. In 2016, they worked as a Senior Application Specialist for Novitex Enterprise Solutions. From 2000 to 2017, they worked at Pitney Bowes as a Manager of Worldwide Software Support, a Test Manager and Principal Engineer, and a Senior Systems Analyst for Electronic Commerce R&D. From 1992 to 1997, they worked as a Senior Systems Analyst for Electronic Commerce R&D at MetLife Insurance.

James Neild obtained a BS in Information Systems from Mansfield University of Pennsylvania between 1988 and 1992. James then went on to obtain an MBA in Business & Information Systems from Marywood University between 1994 and 1996. Additionally, they have obtained two certifications from LinkedIn: "Make IT Work in Your Business" in December 2021 and "Developing Your Emotional Intelligence" in September 2021.