John Gurley

John Gurley has a diverse work experience in various customer success and management roles. John is currently working at Intelocate as the Senior Director of Customer Success since February 2023. Prior to that, they were the Director of Customer Success at the same company from January 2021 to February 2023.

Before joining Intelocate, John worked as a Customer Success Manager at xencall from January 2020 to January 2021. In this role, they focused on providing excellent customer service to the company's east-coast clientele.

From October 2018 to January 2020, John worked as a Customer Success Manager at Motoinsight. John'sresponsibilities included high-touch customer onboarding and discovery, as well as driving renewals based on measurable KPIs.

Before that, John worked as a Senior Customer Success Specialist at Convertus from December 2016 to October 2018. John'sduties included managing a team of CSMs and handling technical onboarding and troubleshooting of inventory-related queries.

John has also served as the Principal of Your Go 2 Web Design from April 2014 to September 2016. John briefly worked as a Brand Manager at Nerd Block from March 2016 to July 2016.

John'searlier experience includes working as a Business Development Manager at Bottle Top Media from June 2011 to May 2015. In this role, they handled inside/outside sales, agency management, account management, CRM platform management, project management, content management, and contest logistics and activation.

Overall, John Gurley has a strong background in customer success management and leadership roles, with expertise in various industries such as technology, automotive, and digital marketing.

John Gurley attended Ontario Tech University from 2005 to 2010, where they obtained a Bachelor's Degree in Business Commerce with a concentration in Marketing.