Allan Ramirez

Servicedesk Plus ITSM Administrator at InteLogix

Allan Ramirez currently serves as a ServiceDesk Plus ITSM Administrator and BMC Remedyforce Administrator at InteLogix since April 2023. Prior experience includes a lengthy tenure at CGI (formerly Logica) from September 2007 to April 2023, where Allan held roles as a Certified BMC Remedy Administrator and BMC Accredited MyIT Administrator, particularly focusing on the operations of the BMC Remedy ITSM suite for the Remedy Australia project. Additionally, Allan's background includes technical support roles at APAC Customer Services and Convergys, as well as serving as an IT Technical Supervisor at SPi Technologies. Allan holds a Bachelor of Business Administration degree from De La Salle University, specializing in SA-IT.

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InteLogix

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