John Yanez is a seasoned Global BPO and Captive Operations Executive with over 20 years of experience in call center and business management across North America, Latin America, Europe, and Asia-Pacific. Currently serving as the Vice President of Operations at InteLogix, John has held various leadership roles, including Chief Operating Officer at Peak Support and Executive Vice President of Global Operations at IBEX. A multilingual professional fluent in English, Spanish, and French, John excels in operational excellence and has a proven track record of driving revenue growth and surpassing service objectives in diverse corporate environments. John's commitment to leadership and culture change continues to inspire teams globally.
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