Yeni Gartner

Yeni Gartner, MBA, currently serves as Sr. Director of Customer Success & Solutions Architecture at InteLogix, focusing on enterprise-wide transformation through the design and delivery of human-centered, AI-enabled solutions to enhance contact center performance. Additionally, Yeni maintains a licensed realtor practice with Global Real Estate Services, emphasizing a referral-based approach for residential buyers and sellers. Previous roles include Global Sr. Vice President of Client Services & Operational Excellence at Global Response, where initiatives for a hybrid workforce model were implemented, and Global Division VP of Operations at Startek, managing a substantial team dedicated to client success and operational performance. Earlier experience includes Senior VP of Operations at Expert Marketing LLC, overseeing operational transformation ahead of a company sale. Yeni holds an MBA in Social Media Marketing and a BA in Psychology from Saint Leo University.