Diego Howes

Diego Howes is a seasoned technology manager specializing in chatbot and WhatsApp API solutions, currently serving as Tech Manager at Inter since March 2021. In this role, Diego oversees development teams related to various chat channels and AI-driven customer care solutions. Previously, Diego held positions at Compass.uol, leading chatbot initiatives for a fintech client, and at Certsys Tecnologia da Informação, focusing on technical leadership and project management for chatbots and conversational interfaces. Diego's career began with internships in IT and office management, leading to positions that enhanced expertise in AI technologies and team management. Diego holds an Engineer's Degree in Computer Engineering from Universidade de Pernambuco and a Tecnólogo in Information Technology Management from Estácio.