Leonardo N. is an accomplished IT Governance Specialist with extensive experience in incident, problem, and change management across various industries. Currently serving as an IT Governance Specialist at Inter since May 2022, Leonardo previously held a senior analyst position at Guide Investimentos, where key contributions included streamlining change processes and implementing asset management projects. Prior roles include supervising IT support teams at Tok&Stok, where Leonardo improved system management and implemented agile methodologies, and developing proactive problem management strategies at Centauro. Leonardo's career began in service desk support at TIVIT, with a foundation in IT monitoring established at Orbitall. Academic qualifications include a degree in IT Management and Governance from Senac Brasil and a degree in Information Systems from Anhanguera Educacional.
This person is not in the org chart
This person is not in any teams
This person is not in any offices