Marco Lopes is an experienced software development analyst currently serving as a Dev Specialist at Inter since June 2020, with a focus on enhancing customer service through WhatsApp solutions. Prior roles include developing efficient telephony systems at Inter and creating APIs for logistics at Gridnet Tecnologia. Marco has a solid background in Java web application development, particularly in the area of IP telephony, and has held various technical positions since 2009. Marco's educational qualifications include a specialization in Distributed Software Architecture from PUC Minas, a postgraduate degree in Data Science and Big Data Analytics from Anhanguera Educacional, and a Bachelor's degree in Information Technology from Estácio.
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