Marcos B.

Marcos B. is an experienced professional with a strong background in customer success, support, and sales. Beginning with an internship at ASA Eggs and another at CEFET-MG, Marcos gained valuable experience in process management and event organization. Subsequently, Marcos worked as a sales consultant at GDAX, where expertise in telecommunications product sales was developed. Transitioning to Tangerino, Marcos held multiple roles, including Support Intern, Support Analyst, and Customer Success Manager, focusing on client relationships and problem resolution. Most recently, as Supervisor of Customer Success at Sólides Tecnologia, Marcos led a team to enhance client satisfaction and retention. Academic credentials include a degree in Economics from Pontifícia Universidade Católica de Minas Gerais and a technical qualification from Escola Técnica de Formação Gerencial - ETFG SEBRAE.