Rayssa Leite

Rayssa Leite has extensive experience in customer service and operational analysis, currently serving as an Assistente de Vendas Digitais and Assistente de Atendimento at Inter since February 2018. Responsibilities include managing customer inquiries via chat, providing information aligned with company strategy, addressing customer doubts regarding products and account specifics, and ensuring timely follow-up within established service level agreements. Previously, Rayssa worked as an Analista Operacional at Interfile Full Service BPO, focusing on analysis of loan documentation and fraud prevention while interacting with clients and financial institutions. Rayssa's career started as an Auxiliar administrativo at Condomínio do Edifício Dantes, handling administrative tasks and financial reconciliations. Rayssa holds an MBA in Processos Gerenciais from Centro Universitário de Belo Horizonte, completed in 2016.