Lars Helwig is a Senior ITSM Process Owner skilled in Incident Management, Service Catalogue & Request Management, Knowledge Management, and Change Management. They have previously held roles at Inter IKEA Group, including IT Asset Responsible, IT Process Leader, and IT Practice Leader, where they contributed to the organization's IT strategy and digital transformation. Lars's expertise encompasses ITIL, Lean Six Sigma, ServiceNow, Agile methodologies, and Team Leadership, supported by a strong analytical background and extensive retail experience.
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