Adam V.

Adam V. is an experienced professional in incident and problem management, currently serving as Lead in Problem Management at Interac Corp. since April 2023. Previously, Adam held several key positions, including Senior Problem Analyst at Orion Health and Manager of Incident and Problem Management at RBC, where expertise in managing high-priority incidents, adhering to service level agreements, and mentoring junior analysts was demonstrated. Earlier roles at CIBC encompassed quality assurance, capacity planning, and business analysis, showcasing a diverse skill set in operational efficiency and team leadership. Adam holds a diploma in Computer Programming from Sheridan College and an O.S.S.D from St. Joseph Secondary School.