Stephanie Knoke is an experienced professional in operations and client management, currently serving as the Implementations Manager at Interac Corp since May 2021. Previously held positions include Director Client Management at Fiserv, Implementation and Service Manager at Bank of America Merchant Services, and Delivery Services Manager at Points. Stephanie has a proven track record in managing large teams, implementing strategic initiatives, and ensuring client retention and satisfaction across various industries. With a strong background in service delivery management and knowledge services from companies such as BlackBerry and EDULINX Canada Corp, Stephanie has effectively contributed to process improvements and performance metrics in diverse operational environments. Stephanie is also pursuing an MBA Essentials from the University of Toronto - Rotman School of Management.
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