Interact CX assists organizations accelerate their digital transformation journey by optimizing their contact centers, constructing dynamic and sustainable solutions for maximum efficiency,  performance improvement, cost reduction, and risk mitigation to redefine CX.

We specialize in building Omnichannel suited cloud architecture and performing custom bot integrations with Natural Language Understanding.
Our teams of developers, with expertise ranging from making complete IVR systems to creating and deploying conversational bots and webhooks, will help you transition from conventional setups to creating engaging and fulfilling Conversational AI experiences for your customers.

Having performed bot integrations for Amazon Lex, Google DialogFlow, IBM Watson Assistant, Microsoft Azure Bot, and Nuance Mix, we are one of the few partners of various Omnichannel Contact Center technology providers like NICE inContact, Nuance and Ring Central who can deliver customized solutions.

Interact CX

The Lewisville office serves as a leadership hub, driving strategic initiatives and partnership development in the region.

Lewisville

Raza J.

This department focuses on designing, coding, and maintaining software applications.

Software Development

This department focuses on delivering expert consulting and technical services to clients.

Professional Services

This department is responsible for ensuring that products meet required standards and function as intended through systematic testing and evaluation.

Quality Assurance

This department focuses on identifying and pursuing growth opportunities and strategic partnerships.

Business Development

This department focuses on safeguarding the organization's information assets through risk management, compliance, and security strategies.

Interact CX

Org chart

Teams

Software Development

Professional Services

Quality Assurance

Business Development

Information Security

Offices

Interact CX

Org chart

Teams

Software Development

Professional Services

Quality Assurance

Business Development

Information Security

Offices

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